Startup One of the purposes of production management is to produce the right quality product or service at the right time and in the right quantity. In today’s world of free market system any industrial organization must produce good quality products in order to survive in the competition. The good word is relative. What looks good to one visitor may not be so great to another. Product quality in Bangladesh and quality control in industrial factories
So likes and dislikes or good and bad, in many cases, vary from person to person. Even so, owning one is still beyond the reach of the average person. It satisfies the needs of the consumers and provides satisfaction and satisfaction. Institutions such as factories, commercial and service providers, hospitals, hotels, etc. can sustain their successful existence by providing quality products and services to consumers or buyers.
The hotel does not have modern equipment and facilities. At the same time the quality of service provided to the customers should be improved or standardized. If the ‘hotel-boy’ is untidy or does not follow the rules of etiquette, the modern equipment of the hotel will not be of any use. So whatever the product or service, it must be in the best interest of the buyer. This is why quality control of products or services is vital. The word ‘product control’ consists of two words, product quality and control. Quality control is discussed below.
Quality control of Bangladeshi products:
It is important to know the meaning of quality and the meaning of control before knowing the meaning of product control. The quality of the product or service is its value. He will judge the value of the product or service by considering how much benefit or satisfaction he gets from it. The usability of a product is considered by many to be its value. Product quality must be able to meet the demands of consumers. The standard product will provide maximum consistency between the ‘demand-power’ of the consumers. Buyer satisfaction does not depend on high quality products alone. Along with this, the price of goods will also be considered as one of the considerations.
So product quality refers to the difference between the product produced in a manufacturing company and the product produced in a similar company. The differences that exist on the properties and what are considered as the quality of the product are the appearance, size, durability, color, taste, smell, reliability, preservatives, chemical composition etc. of the product.
On the other hand, the process or technique by which a task can be accomplished according to a pre-determined description is called control in the general sense. Without proper control no work can be done properly. Therefore, product acquisition strategy or process can be generally called product quality control. The measures adopted and followed to ensure the production of the right quality product can also be called quality control.
Mature product quality
The quality of the finished product will be in accordance with the pre-determined standards. It is not desirable for the product to be inferior to the pre-determined value, just as its value must be superior to the pre-determined value. Inferior people give birth to inferior offspring and, thus, propagate their inferiority. So it is not acceptable.
In the second case
In the second case, to produce a product of better quality than the specified quality, its production cost as well as selling price will increase. This situation also goes against customer satisfaction. Buyers are likely to call everyone who looks appropriate, if there are only a few. Therefore, it becomes the responsibility of the producer to survive in the competitive market. The most acceptable combination of quality control is to measure the pre-determined quality of the product and the necessary control so that it is preserved and effective.
In addition, many authors refer to the product production strategy as quality control as described in the buyer’s description. In fact, there is no difference between the two. For example, one says “pre-determined quality” and the other “buyer’s order – description”. Both are considered to be specific values. However, the quality of the product is determined by the choice of the buyer.
Different aspects of product quality control: There are four aspects of quality control. These are-
Commodity policy and quality:
Policies relate to quality are formulate keeping in view the objectives of the organization. Attempts are made to adapt such policies to market perceptions. For example – how do buyers measure product quality, product appearance, pattern, reliability, durability or anything else? What is the national relationship between these production costs? Besides, how much profit can be made on the invest capital? Considering all these and other conditions, the organization has to formulate product standards and policies. This aspect is the basis of quality control.
Quality and product sample:
The product sampler determines the require goods based on the detail description of the quality of the product to be produce. In fact there is a correlation between what will be produce and the cost of production. So quality samples, product product samples, production method samples each have some effect on each other.
Production quality control:
What it means to say quality control in the general sense, it is so. In fact there are three important sub-stages in production quality control. Such as- (a) inspection and quality test of collected raw materials, (b) product inspection and process control and (c) product progress test and inspection. In these three sub-stages inspection and statistical quality control techniques are apply.
Delivery and use quality control:
Quality control does not end with product policy, product design and production quality control. Quality control needs to be extend to the distribution and use stage. This is because if quality is not control until the product reaches the hands of the buyer. Unspecified quality products may flow into the market, which is detrimental to the organization. Therefore, activities must be include in the overall quality control process until the product reaches the hands of the buyer after production.
Product Impact Material:
The following factors affect product quality:
(1) Market (2) People / workers (3) Finance (4) Management (5) Goods (6) Machines and methods (6) Miscellaneous / Other matters.
Product Quality Control Objectives:
The objectives for which quality control is achieve are discuss below –
(1) The main purpose of product control is to create a pattern that is consistent with the needs of the buyer. As a result, the company is able to occupy a unique position in the market.
(2) It is possible to reduce the amount of waste through product quality control. As a result production cost is reduce.
(3) Customer satisfaction provision is also one of the objectives of product quality control. Ensure that the goods sold are not return or the goods are produce as per the details given in the order of the buyer.
(4) To bring equality and stability in the product quality.
(5) To make inspection activities more efficient so that excellence is check at every stage of production process.
(6) To make arrangements to eliminate the products produced below the desired quality. (6) To continue the activities to improve the average quality of the products produced.
A purpose of control. Implementation limits need to be measure by reviewing quality control activities every few months or at the end of the year. As a result of mass production activities, the aim of quality control is to be achieve through the use of statistical techniques nowadays. Apart from that, in the modern era, the stage of implementation of this objective is measure through the use of computer.
Importance of quality control in industrial factories:
Every industry organization needs quality control. The importance of quality control is undeniable, especially in organizations that produce competitive products. The products produced help the organization to survive in a competitive market.
Other than that, the product is the only source to increase the profit and reputation of the organization. For this reason, it is essential for any industrial organization to maintain the quality of its products or services. The benefits that an organization enjoys by controlling product quality are discuss below
(1) Reduction in production cost:
Inspection is strengthen by quality control. As a result, the number of defective products decreases. As the number of defective products decreases, so does the cost of production.
(2) Bringing equality in product quality:
Inequality in product quality is eliminate as quality control activities continue at different stages of product production and even up to pre-distribution and use levels. It does not vary in product quality. As a result, the consumer’s perception of the product remains unchanged as capital for the manufacturing organization.
(3) Product quality stability:
If an organization is engage in the production of products of the same quality or grade, it is possible to maintain stability in the quality of the product through quality control.
(4) Increase in quality of consumables:
Managers strive to maintain equilibrium between production materials in order to maintain product quality and stability. As a result, the acceptability of the goods collect before processing is check and substandard goods are exclude. As a result of such quality testing of used goods, the quality of goods increases.
(5) Avoiding unnecessary work:
Quality control involves the verification of product quality from the first stage to the last stage of the production process. As a result, if at any level the quality of the product seems unacceptable, the inspector refrains from the next level of activity.
(6) Development of engineering knowledge:
Arranging engineering tasks according to product quality samples is a very complex matter. The adoption of different quality product manufacturing activities has given rise to new engineering concepts. As a result, engineering activities become easier and better.
(7) Provision of consumer satisfaction:
The organization decides in advance what kind of consumer product will be produce. Research usually determines the buyer’s taste, color, size, price, etc. The product quality is control on the basis of which a large number of consumer satisfaction is provide.
(6) Increase the reputation of the organization:
An organization gains publicity through its products or services. Quality control activities make a significant contribution to maintaining product quality. The ongoing process of product quality control contributes significantly to the organization’s reputation and growth.
(9) Development of producer-consumer relationship:
Consumer satisfaction is achieve by ensuring the supply of the right quality products. Quality control keeps the quality of the product at a stable level and develops the relationship between the producer and the consumer.
(10) Social value:
Producers do not produce products just to make a profit. They also benefit the society by providing products according to the needs of the consumers. There are a number of products that are crucial to quality control. Such as – food products, medicine, baby food, etc. So there is also a need to control the quality of goods from a social point of view
(11) Customer protection and customer growth:
In order to satisfy the customers and save the existing customers, the management has to ensure the quality of the product. High quality products not only satisfy the current buyers but also help in increasing the number of buyers.
In conclusion, in a free market system, it is imperative for an industry organization to give more importance to quality control of the products produced in the organization in order to survive in domestic and international competition by producing high quality products at low cost and developing productivity.